Skip to content Skip to main navigation Skip to footer

To reset the OneDrive desktop sync app in Windows

  1. Open a Run dialog by pressing Windows key  Press the Windows key  and R.

  2. Copy this and paste it into the dialog window, then press OK.
    %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
    If you see a “Windows cannot find…” message, copy and paste this instead, then press OK.
    C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
    If you see a “Windows cannot find…” message, copy and paste this instead, then press OK.
    C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
  3. Manually restart OneDrive by going to Start  Press the Windows key , type OneDrive in the search box, and then click on the OneDrive desktop app.